Welcome to the Refund and Return Policy page of Young Leap Deals. We are committed to ensuring your satisfaction with our products, including the Bon 33 in. Natural Brown Round Diamond Acacia Wood Coffee Table, Kerlin 23.6 in. Solid Wood 2-Drawer U-Shaped End Table Set, and Perl 48 in. L Natural Rectangle Wood Console Table. Please read this policy carefully to understand the procedures and conditions related to returns and refunds.

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1. Eligibility for Returns

• Customers may be eligible to return products if they are damaged, defective, or incorrect upon delivery.
• Returned items must be unused, in their original packaging, and in the same condition as received.
• Personalized or custom-made products are generally not eligible for return unless they arrive damaged or defective.

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2. Return Window

• Returns must be initiated within 14 days of receiving the product.
• Requests made after this period may not be accepted, unless the product is damaged or defective.
• It is the customer’s responsibility to initiate the return process within this timeframe.

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3. How to Initiate a Return

• To start a return, contact our customer support team at support@youngleapdeals.site or call +1 918 318 5599.
• Provide your order number, details of the issue, and supporting photos if applicable.
• Our team will review your request and provide instructions for returning the product.

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4. Return Shipping Costs

• For damaged, defective, or incorrect items, Young Leap Deals will cover the return shipping costs.
• For other reasons, such as change of mind or wrong choice, the customer is responsible for return shipping fees.
• Returned items must be shipped via a trackable service to ensure safe delivery.

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5. Refund Conditions

• Refunds are processed once the returned item is received and inspected.
• If the product meets the return criteria, a full refund will be issued to the original payment method within 7-10 business days.
• Refunds may be subject to a restocking fee of up to 15% depending on the condition of the returned item.

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6. Non-Refundable Items

• Items that are used, damaged, or altered outside of our guidelines are not eligible for refunds.
• Custom orders, clearance items, and final sale products are not eligible for return or refund unless defective.

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7. Damaged or Defective Items

• If your product arrives damaged or defective, please contact us immediately with photos of the damage.
• We will arrange for a replacement, repair, or full refund based on the situation.
• We may require the damaged item to be returned before issuing a replacement or refund.

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8. Incorrect Items Received

• If you receive an incorrect product, contact us within 48 hours of delivery.
• Provide proof such as photos, and we will arrange for the correct product to be shipped or issue a refund if applicable.

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9. Inspection and Approval

• All returned items are subject to inspection upon receipt.
• Items must be returned in original condition with all tags, accessories, and packaging.
• Unauthorized or incomplete returns may be refused or result in partial refunds.

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10. Processing Time for Refunds

• Once the returned item is received and inspected, refunds are processed within 7-10 business days.
• Refunds will be issued to the original payment method used during purchase.
• You will receive a confirmation email once the refund has been processed.

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11. Exchanges

• We currently do not offer direct exchanges. If you need a different product or size, please initiate a return and place a new order.
• Refunds for returned items will be processed as per this policy.

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12. Return Packaging

• Items should be securely packaged to prevent damage during transit.
• Use the original packaging if possible, and include all accessories and documentation.

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13. Customer Responsibilities

• Customers are responsible for ensuring the returned product is adequately packed.
• Provide accurate shipping information to avoid delays or non-delivery.
• Keep proof of shipment until the return is complete and the refund has been processed.

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14. International Returns

• For international orders, return shipping costs are the responsibility of the customer unless the product is defective or damaged.
• Customs duties and taxes are non-refundable.
• Return instructions may vary based on your country’s regulations.

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15. Contact for Refunds and Returns

• For any questions or to initiate a return, contact Young Leap Deals support at:
  • Phone: +1 918 318 5599
  • Email: support@youngleapdeals.site
  • Address: 8009 S WHEELING AVE, TULSA, OK 74136