1. How do I initiate a return or refund request?
To start a return or refund, contact our customer support at support@youngleapdeals.site or call +1 918 318 5599. Provide your order number, details of the issue, and photos if applicable. Our team will guide you through the process.

2. What is the time frame for returning a product?
You must initiate your return within 14 days of receiving your order. Returns requested after this period may not be accepted unless the item is damaged or defective.

3. Who pays for return shipping?
For damaged, defective, or incorrect items, Young Leap Deals covers the return shipping costs. For other reasons, such as change of mind, the customer is responsible for return shipping.

4. What items are non-refundable?
Items that are used, damaged, or altered outside of our guidelines are not eligible for refunds. Custom orders, clearance items, and final sale products are also non-refundable unless defective.

5. How long does it take to process a refund?
Once we receive and inspect the returned product, refunds are typically processed within 7-10 business days to your original payment method.

6. Can I exchange a product?
We do not offer direct exchanges. If you want a different product or size, please return the current item and place a new order.

7. What should I do if I receive a damaged or defective item?
Immediately contact us within 48 hours of receiving the item, providing photos of the damage. We will arrange for a replacement, repair, or refund.

8. How should I package my return?
Items should be securely packed in the original packaging with all tags, accessories, and documentation. Proper packaging helps prevent further damage during transit.

9. Are international returns accepted?
Yes, international returns are accepted but are at the customer’s expense unless the product is defective or damaged. Customs duties and taxes are non-refundable.

10. What if I receive the wrong product?
Contact us within 48 hours of delivery with proof (photos), and we will arrange to send the correct product or issue a refund.

11. What conditions must returned items meet?
Returned items must be unused, in original condition, with all tags and packaging intact. Items not meeting these conditions may be refused or partially refunded.

12. Who can I contact for questions about my return or refund?
You can reach us at:

• Phone: +1 918 318 5599
• Email: support@youngleapdeals.site
• Address: 8009 S WHEELING AVE, TULSA, OK 74136